REMOTE SUPPORT
At Van der Ende Group, we are committed to providing fast and effective support to our customers. To achieve this goal, we use ISL Light, a remote desktop access tool. This application allows us to remotely view your computer with your permission. This enables us to provide you with immediate assistance, quickly identify and resolve issues, and support you in using our products and services.
When to use ISL Light?
The use of ISL Light is only necessary when our team specifically asks you to download this tool. This typically occurs during situations where we need more insight into the challenges you are facing or when we need to provide direct technical support.
Security and privacy
Your security and privacy are of the utmost importance to us. ISL Light utilizes end-to-end encryption to ensure that all communication between your computer and our team remains secure and private.
Downloadinstructions
Click on the link to download ISL Light. Follow the instructions to install the application. Once the installation is complete, please contact our support team for further instructions.
For questions or more information, feel free to contact us.